HOSPITALITY, NOT HOSPITAL: THIS IS WHAT GUESTS ARE LOOKING FOR
This global pandemic has had an unprecedented impact on all economic activities and the tourism-hospitality industries in particular.
The repercussions have left operators in a mood of uncertainty. It is unknown how long people will be prevented from traveling.
No previous crisis in the history of travel has had the effect of completely closing all the production and hospitality activities. This forced inactivity leads hoteliers to seek solutions that allow them to keep their properties dormant and ready for the restart.
HOW TO RESTART?
To make the reopening “seamless”, new activities and reports will have to be included, all of which you will have to get used to. To do so, you will need to equip yourself with robust and integrated tools. Regardless of the opening phase in which you are, depending on the countries and regions in which you operate, coordination and a system of protocols are required to guarantee:
• Compliance with regulations.
• Risk management.
• Completion of critical tasks in the right order.
Furthermore, the activities carried out will have to be documented through specific reports that cannot be managed with a simple App or, even worse, on paper.
Digitization is the way out for a safe restart.
WE HAVE WORKED FOR YOU
We are former hoteliers LIKE YOU, so we have not created a simple opportunistic App, but an intelligent digital platform to automate, monitor, manage and plan all maintenance, housekeeping (including sanitation), fast check-in, front office, advanced bookings for hotel services for the management of the safety distance.
We have added the Post COVID-19 Checklist to this dashboard, a real module, not just a function.
In Hoxell, we have worked tirelessly with our customers during the lockdown, to find a concrete solution that could make you resume your activities efficiently and sustainably over time.
We have created a solution to make you work harmoniously in the era of NEW NORMAL.
Get actionable data to hold individuals and departments accountable, whilst increasing their productivity with efficient and seamless tasks distribution.
STREAMLINE OPERATIONS TO MAXIMIZE YOUR TEAM’S ENERGY THROUGH DIGITAL WORKFLOWS
Hoxell’s Post COVID-19 Digital Checklist allows you to:
ELIMINATE
Eliminate paper and manual activities.
TO PLAN
Efficiently plan COVID-19 risk prevention and management activities.
CREATING WORKFLOW
Create clear and monitorable activity workflows to support your staff in applying sanitation and social distancing procedures, and view their status in real-time.
TO MONITOR
Track staff task history without the need to physically verify that an activity has been completed, without archiving paper documents.
HOSPITALITY, NOT HOSPITAL
Travelers in the Post COVID-19 era are looking for accommodations that are able to:
Guarantee high standards of safety and sanitation of rooms and common areas.
Ensure social distancing without making the guest feel like a hospital patient.
HOW HOXELL CAN HELP YOU REOPEN IN SAFETY
Thanks to the two modules, Quality Operations, and Personal Concierge, enriched by the Checklist dedicated to COVID-19, you can implement and manage security protocols for your staff and guests.
The goal is to make the guest feel on vacation and not in a hospital.
The psychological aspect should not be underestimated, as guests want to feel safe but not in a clinic.
They try, like all of us, to have fun, to resume dreaming and traveling. With Hoxell, your guests can interact directly with your staff via their MyPage.
MyPage is the personal digital page with which guests can use to book meals, services, and activities of the hotel in advance with a simple click, to be able to use them safely by customizing their stay.
WHICH PROPERTY? ALL
HOTELS
RESORTS
VILLAGES
RESIDENCES
CAMPUS
DIFFUSED HOTELS
CAMPINGS
FACILITIES FOR THE ELDERLY