IMPROVE YOUR TEAM’S PRODUCTIVITY
AND MORALE TODAY!

Forget about sticky notes, and annoying WhatsApp groups, and switch to an easy-to-use, intuitive tool that drastically reduces communication errors and frustration between departments.

Thanks to Quality Operations, each member of your staff can send messages, create, and assign tasks at any time, anywhere. Communication amongst departments has never been easier; tasks become clearer and accessible from any device, dramatically reducing human error’s rate and work overload.

THE QUALITY OPERATIONS MODULE INCLUDES:

HOUSEKEEPING

Hoxell’s Quality Operations Module allows you to automate, plan, and monitor every housekeeping activity.

Digitalized workflows ensure improved team productivity and maximum guest satisfaction, increasing your online reputation.
Quality Operations is a cloud-native tool, accessible from any device, anytime, anywhere.

A HAPPIER STAFF

A HAPPIER STAFF

Streamline everyday cleaning activities.

DECLUTTERED FRONT OFFICE 

Instantly assign tasks to your housekeeping staff without having to go through the front office each time priorities change.

MORE SATISFIED GUESTS

Avoid annoying your guests with unnecessary housekeeping visits.

SAVING RESOURCES

Real-time room flaws reporting

MORE EFFECTIVE COMMUNICATION

Substitute endless phone calls with instant messaging.

THE ADVANTAGES OF HOXELL HOUSEKEEPING

IMPROVE

Improve your whole staff’s productivity from the get-go.

REDUCE

Cut down on inspection and quality monitoring times.

ELIMINATE

Eliminate all unnecessary costs Immediately and definitively.

MONITOR

Real-time monitoring of rooms’ status.

OPTIMIZE

Save time during housekeeping inspections and improve quality checks.

MAINTENANCE

Hoxell’s Quality Operations automates, plans and monitors both daily and planned maintenance activities, ensuring time-effective management, human error reduction, minimization of losses, and higher guest satisfaction.

Hoxell’s Maintenance Quality Operations is cloud-native and accessible from any device, anytime, anywhere.

WITH HOXELL MAINTENANCE YOU CAN

MORE EFFECTIVE MAINTENANCE

Simplify everyday maintenance activities.

DECLUTTERED FRONT OFFICE

Instantly assign tasks to the maintenance staff without having to call the front office every time a room needs service.

MORE ACCURATE MAINTENANCE

Easily indicate or modify priorities.

MORE EFFECTIVE COMMUNICATION

Improve communication between departments.

MORE ACCURATE CONTROL

Keep better track of maintenance status.

FRONT OFFICE

The Front Office is typically what connects your guests needs with hotel staff and departments. With Hoxell’s Quality Operations you’ll be able to greatly reduce the workload and the stress involved with Front Office operations. 

Due to the overload of daily demands that a Front Office has to deal with, troubles can often be right around the corner. Thanks to Hoxell Quality Operations, your Team will work more efficiently, delivering exactly what’s needed, right when it’s needed. Your Front Office department can quickly assign rooms, monitor their status, seamlessly switching between the tasks.

Hoxell makes Lost & Founds tracking fluid and straightforward, it simplifies the management of guests’ requests, eliminating complaints that may arise from ineffective communication between departments, one of the primary sources of misunderstanding and errors.

WITH HOXELL FRONT OFFICE YOU CAN

MORE EFFICIENT RECEPTION

Check real-time the rooms’ status.

CLEANING DONE ON TIME

Assigning the order of cleaning priorities.

SATISFIED GUESTS

Report special set-ups: extra beds, double beds.

MORE EFFICIENT LOST&FOUND DESKS

Easily and quickly record ‘Lost & Found’ inventory.

MORE ACCURATE SERVICES

Manage guest requests in an easy and intuitive way.

MORE EFFECTIVE COMMUNICATION

Improve communication between departments and guests, raising the level of service. 

FOOD & BEVERAGE

This feature allows you to set up the breakfast buffet according to your guests preferences, it allows your staff to monitor seamlessly the number of guests who already had breakfast and how many haven’t, restocking the buffet without waste.

This function is also active for lunch and dinner.

WITH HOXELL FOOD & BEVERAGE YOU CAN

MONITOR THE BREAKFAST BUFFET

Help your team keep track of the number of guests that already had their breakfast.

NOTHING GETS WASTED AT THE BUFFET

Restock the buffet, without waste, based on the number of guests that are missing.

BREAKFAST, LUNCH AND DINNER

Activate the feature for all meals.

 MANAGER’S DASHBOARD

Hoxell’s Quality Operations allows you to have the entire hotel under control through a simple and intuitive digital dashboard, saving time and eliminating the frustration of having to collect information via emails or phone calls.

During the entire stay of your guests, Quality Operations allows you to keep track of all of their needs: informing you about possible complaints even before they check out, for example, gives you time to manage them instantly, avoiding unpleasant negative reviews. Thanks to Hoxell’s Quality Operations, you ‘ll be able to access a multitude of real-time reports, logs, and statistics for each department; this will allow you to effectively track costs, efficiency and productivity. Hoxell’s Quality Operations sets your guest as the target of the experience, while keeping your team motivated, focused and stress-free.

WITH HOXELL MANAGER’S DASHBOARD YOU CAN

MONITOR ALL DEPARTMENTS

Real time access of reports and statistics for each department.

PUT YOUR GUEST AT THE CENTER

Set your guest as the target of your team’s attention.

KEEP COSTS UNDER CONTROL

Monitor costs, operational efficiency and productivity.

INSTANT MESSAGING

Connect your operations team and reduce time-to-reaction, thanks to this internal messaging function.

WITH HOXELL INSTANT MESSAGING YOU GET

NO MORE CLUTTER

No more post-it or noisy calls.

NO MORE DELAYS

No more delays in service delivery.

NO MORE UNCERTAINTIES

Enable all your staff to handle guests’ requests or complaints as they happen.

Try Hoxell now