IMPROVE YOUR TEAM’S PRODUCTIVITY
AND MORALE TODAY!
Forget about sticky notes, and annoying WhatsApp groups, and switch to an easy-to-use, intuitive tool that drastically reduces communication errors and frustration between departments.
Thanks to Quality Operations, each member of your staff can send messages, create, and assign tasks at any time, anywhere.
Communication amongst departments has never been easier; tasks become clearer and accessible from any device, dramatically reducing human error’s rate and work overload.
THE QUALITY OPERATIONS MODULE INCLUDES:
HOUSEKEEPING
Hoxell’s Quality Operations Module allows you to automate, plan, and monitor every housekeeping activity.
Digitalized workflows ensure improved team productivity and maximum guest satisfaction, increasing your online reputation.
Quality Operations is a cloud-native tool, accessible from any device, anytime, anywhere.
A HAPPIER STAFF
A HAPPIER STAFF
Streamline everyday cleaning activities.
DECLUTTERED FRONT OFFICE
Instantly assign tasks to your housekeeping staff without having to go through the front office each time priorities change.
MORE SATISFIED GUESTS
Avoid annoying your guests with unnecessary housekeeping visits.
SAVING RESOURCES
Real-time room flaws reporting
MORE EFFECTIVE COMMUNICATION
Substitute endless phone calls with instant messaging.
THE ADVANTAGES OF HOXELL HOUSEKEEPING
IMPROVE
Improve your whole staff’s productivity from the get-go.
REDUCE
Cut down on inspection and quality monitoring times.
ELIMINATE
Eliminate all unnecessary costs Immediately and definitively.
MONITOR
Real-time monitoring of rooms’ status.
OPTIMIZE
Save time during housekeeping inspections and improve quality checks.
MAINTENANCE
Hoxell’s Quality Operations automates, plans and monitors both daily and planned maintenance activities, ensuring time-effective management, human error reduction, minimization of losses, and higher guest satisfaction.
Hoxell’s Maintenance Quality Operations is cloud-native and accessible from any device, anytime, anywhere.
WITH HOXELL MAINTENANCE YOU CAN
MORE EFFECTIVE MAINTENANCE
Simplify everyday maintenance activities.
DECLUTTERED FRONT OFFICE
Instantly assign tasks to the maintenance staff without having to call the front office every time a room needs service.
MORE ACCURATE MAINTENANCE
Easily indicate or modify priorities.
MORE EFFECTIVE COMMUNICATION
Improve communication between departments.
MORE ACCURATE CONTROL
Keep better track of maintenance status.
FRONT OFFICE
The Front Office is typically what connects your guests needs with hotel staff and departments.
With Hoxell’s Quality Operations you’ll be able to greatly reduce the workload and the stress involved with Front Office operations.
Due to the overload of daily demands that a Front Office has to deal with, troubles can often be right around the corner.
Thanks to Hoxell Quality Operations, your Team will work more efficiently, delivering exactly what’s needed, right when it’s needed.
Your Front Office department can quickly assign rooms, monitor their status, seamlessly switching between the tasks.
Hoxell makes Lost & Founds tracking fluid and straightforward, it simplifies the management of guests’ requests, eliminating complaints that may arise from ineffective communication between departments, one of the primary sources of misunderstanding and errors.
WITH HOXELL FRONT OFFICE YOU CAN
MORE EFFICIENT RECEPTION
Check real-time the rooms’ status.
CLEANING DONE ON TIME
Assigning the order of cleaning priorities.
SATISFIED GUESTS
Report special set-ups: extra beds, double beds.
MORE EFFICIENT LOST&FOUND DESKS
Easily and quickly record ‘Lost & Found’ inventory.
MORE ACCURATE SERVICES
Manage guest requests in an easy and intuitive way.
MORE EFFECTIVE COMMUNICATION
Improve communication between departments and guests, raising the level of service.
FOOD & BEVERAGE
This feature allows you to set up the breakfast buffet according to your guests preferences, it allows your staff to monitor seamlessly the number of guests who already had breakfast and how many haven’t, restocking the buffet without waste.
This function is also active for lunch and dinner.
WITH HOXELL FOOD & BEVERAGE YOU CAN
MONITOR THE BREAKFAST BUFFET
Help your team keep track of the number of guests that already had their breakfast.
NOTHING GETS WASTED AT THE BUFFET
Restock the buffet, without waste, based on the number of guests that are missing.
BREAKFAST, LUNCH AND DINNER
Activate the feature for all meals.
MANAGER’S DASHBOARD
Hoxell’s Quality Operations allows you to have the entire hotel under control through a simple and intuitive digital dashboard, saving time and eliminating the frustration of having to collect information via emails or phone calls.
During the entire stay of your guests, Quality Operations allows you to keep track of all of their needs: informing you about possible complaints even before they check out, for example, gives you time to manage them instantly, avoiding unpleasant negative reviews. Thanks to Hoxell’s Quality Operations, you ‘ll be able to access a multitude of real-time reports, logs, and statistics for each department; this will allow you to effectively track costs, efficiency and productivity. Hoxell’s Quality Operations sets your guest as the target of the experience, while keeping your team motivated, focused and stress-free.
WITH HOXELL MANAGER’S DASHBOARD YOU CAN
MONITOR ALL DEPARTMENTS
Real time access of reports and statistics for each department.
PUT YOUR GUEST AT THE CENTER
Set your guest as the target of your team’s attention.
KEEP COSTS UNDER CONTROL
Monitor costs, operational efficiency and productivity.
INSTANT MESSAGING
Connect your operations team and reduce time-to-reaction, thanks to this internal messaging function.
WITH HOXELL INSTANT MESSAGING YOU GET
NO MORE CLUTTER
No more post-it or noisy calls.
NO MORE DELAYS
No more delays in service delivery.
NO MORE UNCERTAINTIES
Enable all your staff to handle guests’ requests or complaints as they happen.