IMPROVE YOUR TEAM’S PRODUCTIVITY
AND MORALE TODAY!

Forget about sticky notes, and annoying WhatsApp groups, and switch to an easy-to-use, intuitive tool that drastically reduces communication errors and frustration between departments.

Thanks to Quality Operations, each member of your staff can send messages, create, and assign tasks at any time, anywhere. Communication amongst departments has never been easier; tasks become clearer and accessible from any device, dramatically reducing human error’s rate and work overloads.

THE QUALITY OPERATIONS MODULE INCLUDES:

HOUSEKEEPING

Hoxell’s Quality Operations allow you to automate, plan, and monitor every housekeeping activity.

Digitalized workflows ensure improved team productivity and maximum guest satisfaction, increasing your online reputation.
Quality Operations is cloud-native and accessible from any device, anytime, anywhere.

CON HOXELL HOUSEKEEPING PUOI

PERSONALE PIÙ FELICE

Simplify everyday cleaning activities.

FRONT OFFICE PIÙ LIBERO

Instantly assign tasks to the housekeeping staff without having to call the front office every time priorities change.

OSPITI PIÙ FELICI

Avoid annoying your guests with unnecessary door-knocking.

RISPARMIO DI RISORSE

Report rooms’ flaws in real-time.

COMUNICAIZONE PIÙ EFFICIENTE

Communicate via instant messaging and avoid endless phone calls.

OSPITI PIÙ FELICI

Have accurate control over inventory (sheets, minibar refills, bathroom amenities…) in real-time.

TUTTI I BENEFIT DI HOXELL HOUSEKEEPING

MIGLIORA

Migliora da subito la produttività diruto il personale.

RIDUCE

Riduce i tempi di ispezione e attenzione alla qualità.

AZZERA

Azzera fin da subito e in modo definitivo tutti gli sprechi.

MONITORA

Monitora in tempo reale lo status delle camere e le pulizie.

OTTIMIZZA

Ottimizza i tempi di ispezione e di attenzione alla qualità.

MAINTENANCE

Hoxell’s Quality Operations automates, plans and monitors both daily and planned maintenance activities, thus ensuring time-effective management, human error reduction, minimization of loss, and higher guest satisfaction.

Hoxell’s Maintenance Quality Operations is cloud-native and accessible from any device, anytime, anywhere.

CON HOXELL MANUTENZIONE PUOI

MANUTENZIONI PIÙ EFFICIENTI

Simplify everyday maintenance activities.

FRONT OFFICE PIÙ LIBERO

Instantly assign tasks to the maintenance staff without having to call the front office every time a room needs repair.

MANUTENTORI PIÙ PRECISI

Easily indicate or modify priorities.

COMUNICAZIONE PIÙ EFFICIENTE

Improve communication between departments.

CONTROLLO PIÙ ACCURATO

Keep track of maintenance status.

FRONT OFFICE

Hoxell’s Quality Operations helps to reduce the workload and the stress involved with Front Office’s operations. This department is, typically, the only link between guests’ requests and other hotels’ divisions.

Due to the overload of daily demands that the Front Office has to deal with, bottlenecks can quickly rise. Thanks to Quality Operations, your Team can work more efficiently, delivering the right information, to the right person, at the right time. Front Office department can quickly assign rooms, monitor their status, switching between tasks, without any friction.

Hoxell makes Lost & Founds supervision fluid and straightforward, it simplifies the management of guests’ requests, and prevents complaints that may arise from ineffective communication between departments, one of the primary sources of misunderstanding and errors.

CON HOXELL RICEVIMENTO PUOI

RICEVIMENTO PIÙ EFFICIENTE

Verificare lo stato delle camere in tempo reale.

PULIZIE SEMPRE EFFETTUATE

Assegnare l’ordine delle priorità per le pulizie.

OSPITI SODDISFATTI

Segnalare dei set-up speciali: terzo letto, letto matrimoniale.

LOST&FOUND PIÙ EFFICIENTE

Registrare i “Lost & Found” in modo facile e immediato

SERVIZI PIÙ ACCURATI

Gestire le richieste degli ospiti in modo facile e intuitivo.

COMUNICAZIONE PIÙ EFFICACE

Migliorare la comunicazione tra reparto e ospiti prevedendo disservizi

FOOD & BEVERAGE

This feature allows you to set up the buffet breakfast following your guests preferences, it helps your team to monitor seamlessly how many guests took the breakfast and how many are left and to replenish the buffet without waste.

This function is also active for lunch and dinner.

CON HOXELL FOOD & BEVERAGE PUOI

COLAZIONI SOTTO CONTROLLO

Aiutare il tuo team a monitorare quanti ospiti hanno usufruito del breakfast.

BUFFET SENZA SPRECHI

Riassortire il buffet, senza sprechi, sulla base al numero di ospiti che mancano.

COLAZIONE, PRANZO E CENA

Attivare la funzione, oltre che per la colazione, anche per i pasti principali.

GENERAL MANAGERS

Hoxell Quality Operations allows you to keep the entire hotel under control from a simple and intuitive digital dashboard, reducing the frustration of remotely retrieving information via emails or phone calls.

During the guests’ entire stay, Quality Operations allows you to keep track of all of their touchpoints: informing you about possible complaints even before they check out, for example, gives you time to manage them proactively, and avoid unpleasant negative reviews. Thanks to Hoxell’s Quality Operations, you can access a multitude of real-time reports, logs, and statistics for each department, helping you to monitor costs, efficiency, and productivity. Hoxell’s Quality Operations puts your guest at the center of the experience while keeping your team motivated, focused, and stress-free.

CON HOXELL DIREZIONE PUOI

REPARTI SOTTO CONTROLLO

Accedere a report e statistiche in tempo reale per ciascun reparto

IL TUO OSPITE PROTAGONISTA

Mettere il tuo ospite al centro delle attenzioni del tuo team.

COSTI SOTTO CONTROLLO

Monitorare costi, efficienza operativa e produttività.

INTERNAL MESSAGING

Unite your operations team and shorten the time to reaction, thanks to this internal messaging function.

CON HOXELL MESSAGGISTICA ISTANTANEA PUOI

MAI PIÙ CONFUSIONE

No more post-it or noisy calls.

MAI PIÙ RITARDI

No more delays in service delivery.

MAI PIÙ INCERTEZZE

Everyone knows in real time what needs to be done to handle a guest request or complain.

Try Hoxell now